FAQ
Everything, answered straight.
No spin, no fine print. The questions med spa owners actually ask before they start.
01 · How it works
How is this different from a stock video site?
Stock sites hand you raw clips to brand yourself. We deliver finished, on-brand videos built for med spas — your logo and current offer already applied by a real artist. Same care across all three ways to buy: single video, membership, or custom.
Is this AI video?
Yes — and we are proud of it. We are a studio that uses AI to make beautiful work for brands worldwide, now for med spas. Some videos are crafted with AI tools, some are filmed live, and a real artist finishes, color-grades, and brands every one before it reaches you.
Do I have to join a membership?
No. Three ways to buy: single videos from the library, a custom video made just for your spa, or a monthly membership for the best value per video. Mix them however suits you.
Can I cancel anytime?
Yes. Email us and a real person closes it out — no phone call, no retention script. You keep every video already delivered. Single videos and custom orders are one-time buys, so there is nothing to cancel.
02 · Ownership & trust
Who owns the video — will another spa get the same one?
Every video you buy is licensed for your spa to post and run as ads. Library videos (single or membership) can be licensed by other spas too — but every delivery is finished with your logo and current offer, so nothing posts looking generic. A custom video is yours alone and never shared.
Will my videos stay inside ad rules?
That is the point of the human last step. Before any video is yours, a real person brands it for your spa and gives it a final human check, framed to stay inside platform ad rules. The preview is watermarked and locked until it is final.
Why don’t you have client reviews yet?
Because we just launched, and we would rather say that than fake one. What we can show today: the work itself in the library, the exact process on this site, and a real person behind every order. Real, named reviews will appear as spas come on board.
03 · Refer & earn
Do I earn anything for referring a spa?
Yes. One free branded video for every spa that joins, and your friend gets 30% off their first month. Full rules on the memberships page.
Still have a question?
A real person on our Miami team answers — no bots, no ticket queue.
Talk to our teamOr jump straight to memberships, the library, or a custom video.